GmbH, registered in Germany, Registration No.: HRB 7963 KI and its affiliates
("ALCOM COMPUTERS", "we", "our" or "us") collect, share and use information in
connection with your use of our websites, applications, and services (the
information our customers may process when using our Services.
We will NEVER sell your personal data
We carry out all processing operations in strict compliance with European
privacy laws and your personal information is always under your control. We want
our services to be safe and enjoyable for you, and that is why we value your
We may collect and receive information about users of our Services ("users,"
"you," or "your") from various sources, including:
- information you provide through your user account on the Services (your
"Account") if you register for the Services;
- your use of the Services; and
- from third-party websites, services, and partners.
collection, disclosure, and use practices, please contact us at firstname.lastname@example.org.
- What information we collect
- Information you provide to us
- By registering for an account
When you register for an Account, we may ask for your contact
information, including items such as name, email address, company
name, address, and telephone number.
- By communicating with us
If you contact us directly, we may receive additional information
about you like your name, email address, phone number, internet
protocol (IP) addresses, the contents of the message and/or
attachments you may send us, as well as any other information you
may choose to provide. We may also receive a confirmation when you
open an email from us.
- By making a payment for our services
When you enter your financial information for any payment associated
with your Account, that information is directed to any of our
third-party payment processors (2Checkout.com, Inc, PayPal (Europe)
S.ŗ r.l. et Cie, S.C.A., Worldpay (UK) Limited, Worldpay Limited,
Worldpay BV, or Worldpay AP Limited). We do not store your financial
account information on our systems; however, we have access to, and
may retain, subscriber information through our third-party payment
The personal information that you are asked to provide, and the reasons
why you are asked to provide it, will be made clear to you at the point
we ask you to provide your personal information.
- Information we automatically collect when you use our
- Cookies and other tracking technologies
Like most websites, we gather certain information automatically and
store it in log files. In addition, when you use our Services, we
may collect certain information automatically from your device. This
information may include internet protocol (IP) addresses, browser
type, browser plug-ins, screen resolution, window size, internet
service provider (ISP), referring/exit pages, operating system,
date/time stamp, clickstream data, landing page, and referring URL.
To collect this information, a cookie may be saved on your computer
or device when you visit our Services. Cookies contain a small
amount of information that allows our web servers to recognize you.
For more information, and to learn how to manage the technologies we
utilize, please visit our Cookie
Policy. We store information that we collect through cookies,
log files, and/or empty gifs to record your preferences. We may also
automatically collect information about your use of features of our
Services, about the functionality of our Services, frequency of
visits, and other information related to your interactions with the
Services. We may track your use across different websites and
services. In some countries, including countries in the European
Economic Area ("EEA"), the information referenced above in this
paragraph may be considered personal information under applicable
data protection laws.
- How our services are used
When you use our Services, we may collect information about your
engagement with and utilization of our Services, like processor
usage, memory usage, storage capacity, navigation of our Services,
and system-level metrics. We use this data to operate the Services,
maintain and improve the performance and utilization of the
Services, develop new features, protect the security and safety of
our Services and our customers, and provide customer support. We
also use this data to develop aggregate analysis and business
intelligence that enable us to operate, protect, make informed
decisions, and report on the performance of our business.
- Information We Gather and Receive from Third Parties
- Social media platforms
We operate social media platforms. These platforms are, in most
cases, operated outside of the EU and do not comply with current
Data Privacy Act and subsequent GDPR provision although they may
well conform to the U.S Privacy Shield protocol.
Any personal data gathered on these platforms is only in response to
users interacting out of their own will with our marketing pages.
The contact is deemed as a legitimate business inquiry. The personal
contact data is removed from the social media platform once the user
has requested its removal.
Our services use Google Analytics to collect information about how
visitors use our website. We anonymize this data at the point of
collection and automatically delete user and event data that is
older than two years. Google provides some additional privacy
options regarding its Analytics cookies at https://www.google.com/policies/privacy/partners/.
- Registering with third-party accounts
If you choose to link our Services to a third-party account (such as
Facebook and Google), we will receive information about that
account, like your authentication token, which authorizes linking,
from the third-party account. If you wish to limit the information
available to us through your third-party accounts, you should visit
the privacy settings of your third-party account to find what are
- Third-party partners
We may also receive publicly available information about you from
our third-party partners and combine it with data that we have about
- How your information is used
We use the information we collect in various ways, including to:
- Provide, manage, and maintain our Services;
- Improve, expand, and personalize our Services;
- Develop and deploy new products, services, features, and
- Understand and analyze how you use our Services;
- Process your transactions;
- Find and prevent fraud;
- Communicate with you, either directly or through one of our
partners, including for marketing purposes, customer service, to provide
you with updates or other information related to the Service;
- For compliance purposes, including enforcing our Terms of Service,
other legal rights, as may be required by applicable laws and
regulations or as requested by any judicial process or governmental
- How is information shared
We may share the information we collect in various ways, including the
- With your consent
We may share information with your consent.
- Aggregate information
Where legally permissible, we may use and share information about you
with our partners in de-identified or aggregated form that canít
reasonably be used to identify you.
- Service Providers and Vendors
We may share information with third-party vendors and service providers
that provide services on our behalf, such as helping to provide our
Services, for promotional and/or marketing purposes, and to provide you
with information relevant to you such as special offers, software
updates, product announcements, or other information.
We work with third-party advertising partners to show you ads that we
think may interest you. These advertising partners may set and access
their own cookies, blank pixels, and similar technologies on our
Services, and they may otherwise collect or have access to information
about you which they may collect over time and across different online
services. Some of our advertising partners are members of the Digital
Advertising Alliance and the Network Advertising Initiative. To learn
more about these programs, or opt-out of personalized ads, visit the
Network Advertising Initiative at www.networkadvertising.org,
or the Digital Advertising Alliance's Self-Regulatory program for Online
Behavioral Advertising at www.aboutads.info.
- Third-party partners
We may share information about users with third-party partners in order
to receive additional publicly available information about you.
- Information we share when you sign up through a
If you sign up for our Services through a referral or affiliate, we may
share information with your referrer/affiliate to let them know that you
used their referral to sign up for our Services.
We use analytics providers such as Google Analytics. Google Analytics
some additional privacy options regarding its Analytics cookies at https://www.google.com/policies/privacy/partners/.
- Transfers of business
Information may be disclosed and otherwise transferred to any potential
acquirer, assignee, or successor as part of any proposed merger, sale of
assets, debt financing, acquisition, or similar transaction, or in the
event of insolvency, receivership, or bankruptcy in which information is
transferred to one or more third parties as one of our business assets.
- When required by law and similar disclosures
We may also share information to:
- satisfy any applicable law, legal process, regulation, or
- detect, prevent, or otherwise address security, fraud, or
investigation of potential violations hereof;
- respond to your requests; or
- protect our property or safety, rights, our users and the
This includes exchanging information for fraud protection and
spam/malware prevention with other companies and organizations.
- Legal basis for processing personal information
Our legal basis for collecting and using the personal information described
above will depend on the personal information concerned and the specific
context in which we collect it.
However, we will normally collect personal information from you only:
- where we have your consent to do so;
- where the processing is in our legitimate interests and not
overridden by your rights;
- where we need the personal information to perform a contract with
We have a legitimate interest in operating our Services and communicating
with you when necessary to provide these Services. In example, when
improving our platform, undertaking marketing, responding to your queries,
or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal
information from you or may otherwise need the personal information to
protect your vital interests or those of another person.
In case we need you to provide personal information to us to perform a
contract with you or to comply with a legal requirement, we will make this
clear at the relevant time and explain whether your personal information is
mandatory or not (as well as of the possible consequences if you do not
provide your personal information).
- Third-party services
You may access other third-party services through the Services, for example
by clicking on links to those third-party services from within the Services.
We are not responsible in any way for the privacy policies and/or practices
of these third-party services, and we encourage you to carefully review
their privacy policies.
- Securing your data
We are committed to protecting your data and personal information. We employ
a variety of security measures and technologies, that are designed to defend
against unauthorized access, use, or disclosure. Please bear in mind that
the Internet cannot be guaranteed to be 100% secure. However, we aim to
provide a level of security that can cover the possible risks when
processing your personal information.
- Keeping your data
We keep personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to provide you with a
service you have requested or to comply with applicable tax, accounting, or
If we have no ongoing legitimate business need to process your personal
information, we will either anonymize or delete it or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
- Management over the data we have for you
If you have registered with us, you may access certain information
associated with your Account by logging into our Services or emailing us at email@example.com.
If you choose to terminate your Account, any public activity on your Account
prior to deletion may remain stored on our servers and may remain accessible
to the public.
To protect your privacy and security, we may have to verify your identity
before updating or removing your information. The information you provide us
may be archived or stored periodically by us according to backup processes
conducted in the ordinary course of business for disaster recovery purposes.
Your ability to access and correct your information may be temporarily
limited where access and correction could:
- inhibit our ability to investigate, make or defend legal claims;
- inhibit our ability to comply with a legal obligation;
- result in disclosure of personal information about a third party; or
- result in breach of a contract or disclosure of trade secrets or
other proprietary business information belonging to us or a third party.
General data protection regulation (GDPR) and your data protection
If you are a resident of the EEA, you have the following data protection
- You can object to the processing of your personal
information, ask us to restrict the processing of your personal
information, or request portability of your personal information
at any time by emailing us firstname.lastname@example.org.
- You can access, correct, update, or request
deletion of your personal information at any time by emailing us at email@example.com.
- You can withdraw your consent at any time (see our Cookie
Policy), if we have collected or process your personal information
with your consent. Withdrawing your consent will not affect the
lawfulness of any processing we conducted prior to your withdrawal, nor
will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
- You can opt-out of our marketing communications that we send
you at any time by clicking on the "unsubscribe" or "opt-out" link in
the marketing emails you receive from us. To opt-out of other forms of
marketing, please contact us by emailing firstname.lastname@example.org.
- You have the right to complain to a data protection authority about
our collection and use of your personal information. Please contact your
local data protection authority for further information.
We respond to all requests we receive from individuals wishing to exercise
their data protection rights in accordance with applicable data protection
- Your choices
You can use some of the features of the Services without registering and
limit the type of information that we collect. You can unsubscribe from
receiving certain promotional emails from us by following the instructions
at the end of the promotional email. Please note that if you have
unsubscribed, we may still contact you for informational, transactional,
account-related, or similar purposes.
Almost all browsers have an option for disabling cookies, which may prevent
Please note that, if you choose not to accept cookies, some features and the
personalization of our Services may no longer work for you. You will
continue to receive advertising material but it might not be tailored to
- Privacy of children
We do not knowingly collect information from children under the age of 16.
Children under 16 are prohibited from using our Services. If you learn that
a child has provided us with personal information in violation of this
If we materially change the ways in which we use or share personal
information previously collected from you through our Services, we will
notify you through our Services, by email, or other communication means.
- International transfer of data
We are a global business, so we may transfer personal information to
countries other than the country in which the data was originally collected.
These countries may not have the same data protection laws as the country in
which you initially provided the information. When we transfer your personal
information to other countries, we will protect that information as
free to email us at email@example.com.
The data controller of your personal information is ALCOM COMPUTERS, represented
by Attractsoft GmbH.